Global Reservation Agent (Boston Office)

Join our prestigious limousine company as a Global Reservation Agent and become part of a team dedicated to delivering unparalleled luxury transportation experiences worldwide. With a commitment to excellence and a focus on exceptional customer service, we provide elite ground transportation services to clients across the globe.

Position Overview:
As a Global Reservation Agent, you will be an integral part of our operations, handling reservations and coordinating luxury transportation services for clients worldwide. Your responsibilities will involve managing reservations, ensuring accuracy, and delivering impeccable customer service to meet and exceed client expectations.

Key Responsibilities:

• Handle inbound reservation inquiries via phone, email, and online platforms promptly and professionally.
• Coordinate ground transportation services for clients in various global locations, ensuring accuracy and efficiency in booking arrangements.
• Provide personalized recommendations and solutions tailored to clients' specific needs and preferences.
• Maintain accurate records of reservations, client preferences, and special requests.
• Collaborate with internal teams to ensure seamless execution of services and address any client concerns or special requirements.

Qualifications:

• Experience in customer service or reservation handling in the hospitality, travel, or luxury service industry is a plus. 
• Exceptional communication skills with fluency in English (additional languages are a plus).
• Strong organizational abilities with attention to detail and accuracy in handling reservations.
• Ability to thrive in a fast-paced, dynamic environment and adapt quickly to changing priorities.
• Proficiency in using reservation management systems or similar software is preferred.

Why Join Us:

• Opportunity to be part of a global, prestigious limousine company renowned for luxury services.
• Work in a collaborative and supportive environment with opportunities for professional growth and development.
• Compensation package and benefits includes Paid Vacation, Paid Sick Days, Medial Insurance, Dental Insurance & 401(k).

Rate: $18-20$ Per Hr 

Application Deadline:
We are reviewing applications on an ongoing basis and encourage interested candidates to apply at the earliest opportunity.

Shifts Available: 8AM > 4PM & 4PM > 12AM 

How to Apply:

If you are passionate about delivering exceptional customer service and thrive in a global, luxury-oriented environment, we invite you to join our team. 

Please submit your resume and a cover letter detailing your relevant experience and why you'd be a great fit for this role.